Robert Cialdini
Summary
Robert Cialdini is an American psychologist and Regents’ Professor Emeritus at Arizona State University; author of Influence: The Psychology of Persuasion (1984) and Pre-Suasion: A Revolutionary Way to Sell and Market (2016). His six principles of influence — reciprocity, commitment and consistency, social proof, authority, liking, scarcity (with unity added in the 2016 edition) — are the contemporary practitioner toolkit for designing calls to action.
Key idea in this wiki
- The Cialdini principles (reciprocity, commitment, social proof, authority, liking, scarcity, unity) are the practitioner toolkit audience-segmentation and petitions-and-e-campaigning apply when designing calls to action; Chris Rose’s campaign strategy handbook treats the Cialdini principles as the persuasion-architecture layer any campaign-strategy plan layers onto its frame and audience-segmentation [source: campaign-strategy-rose].
- The unity principle (added in the 2016 Pre-Suasion edition) — people are more influenced by those they see as part of their in-group — is the lineage behind the wiki’s values-based-segmentation concept.
- The Cialdini framework is the practitioner complement to framing-and-narrative’s frame-construction rules: framing establishes the message’s meaning, while Cialdini principles establish the message’s persuasion architecture.
- The framework is the wiki’s primary cross-aisle persuasion reference: the principles apply across the political spectrum, and the wiki treats them as craft, not as advocacy.
Why campaigners read him
Campaigners read Cialdini because the six (now seven) principles of influence are the practitioner persuasion-architecture toolkit Chris Rose’s campaign strategy handbook treats as the layer any campaign strategy layers onto its frame and audience segmentation [source: campaign-strategy-rose]. The toolkit is the wiki’s working answer to what does a well-designed call to action look like? — reciprocity (small-gift-before-the-ask), commitment and consistency (small-first-step), social proof (other-people-doing-it), authority (expertise credential), liking (same-side cue), scarcity (limited availability), and unity (shared identity, added in the 2016 edition). The wiki treats the toolkit as complementary to framing-and-narrative (meaning) and audience-segmentation (audience match) — together the three layers of any campaign’s behavioral-science-in-campaigns practice. The wiki pairs Cialdini with george-lakoff (frame-construction), anat-shenker-osorio (rapid-cycle message-testing), and drew-westen (the neuropolitics literature) as the four-thinker comms-and-persuasion canon.
Related
- audience-segmentation
- petitions-and-e-campaigning
- framing-and-narrative
- targeting-and-messaging
- values-based-segmentation
- behavioral-science-in-campaigns
- thinkers/george-lakoff
- thinkers/edward-bernays
- thinkers/anat-shenker-osorio
Learn more
- On Wikipedia: Robert Cialdini — CC BY-SA 4.0
Open Questions
- The Cialdini framework is well-established in marketing and applied persuasion; the practitioner canon treats the principles as craft heuristics rather than as settled empirical claims about campaign outcomes.
Sources & verification
- [cialdini-influence](sourcing target — source page pending) — primary work, link-only
- [cialdini-pre-suasion](sourcing target — source page pending) — secondary reference
